Action Itinerary

📌 What to Do

• • Pick up the package containing the check from Florence
• • Do NOT open the envelope with bare hands if possible — use gloves or handle by edges (preserves fingerprints)
• • Photograph the FedEx envelope — front, back, all labels, tracking number, return address
• • Photograph the check — front and back, in good lighting, no flash glare
• • Note the FedEx tracking number and save the shipping receipt
• • Save ALL packaging — the envelope, any letters included, everything

🎒 What to Bring

• • Phone (camera)
• • Gloves if available
• • Ziplock bag for evidence preservation

💬 What to Ask

• • Request a printed receipt showing sender info, origin location, and delivery confirmation

📝 Document This

• • FedEx tracking number
• • Sender name and address on the label
• • Date and time of pickup
• • Photos of all items

📌 What to Do

• • File a fraud/attempted fraud police report
• • Explain: an unknown individual sent you an unsolicited check and is requesting your wire transfer information
• • Specify this appears to be check-to-wire conversion fraud (advance fee fraud)
• • Provide all documentation: photos, FedEx tracking, any text/email/phone records with Florence
• • Request a copy of the police report number — you will need this for the bank and FBI filing

🎒 What to Bring

• • The check (in packaging, do not hand over originals if possible — let them photograph)
• • Your photo ID
• • Phone with photos of evidence
• • Printouts of any communications with Florence (texts, emails, call logs)

💬 What to Ask

• • "Can I get a copy of the report number today?"
• • "Should I file this as fraud, attempted fraud, or both?"
• • "Do you recommend I contact the Secret Service field office for counterfeit instruments?"
• • "Is there a detective unit that handles financial crimes I should follow up with?"

📝 Document This

• • Police report number
• • Officer name and badge number
• • Department and precinct
• • Date and time
• • Any case number or reference number

📌 What to Do

• • Inform the bank that you received a suspected fraudulent check
• • Show them the check but do NOT deposit it
• • Provide the police report number
• • Ask them to flag your account for fraud monitoring
• • Ask about placing a temporary wire-transfer hold or requiring in-person verification for outbound wires
• • If you have already shared ANY banking details with Florence, inform the bank immediately
• • Ask about Positive Pay enrollment if available for your account type

💬 What to Ask

• • "Can you flag my account for enhanced fraud monitoring?"
• • "Can we add a wire-transfer restriction requiring in-person verification?"
• • "Should I file a SAR (Suspicious Activity Report) or will the bank handle that?"
• • "Do you have a fraud department I should speak with directly?"
• • "Can you verify the issuing bank on this check through your network?"

📝 Document This

• • Name of bank representative spoken to
• • Any reference or ticket numbers
• • Actions the bank is taking
• • Any new security measures added to account